Investing

In Leadership

How Teaching For Change And Adaptation Can Make The Best Leaders

By Gay Landstrom, M.S., RN, NEA-BC, and Patricia Barlow, M.C.C.

Published 05-09-2012

"That experience gave me the opportunity to observe my own behavior, as well as that of others, so that I could seek and find the insights I needed to improve." -Investing In Leadership


Emotional

Management

How to Turn A Terrible Master into A Wonderful Teacher

By Micki McMillan, MCC

Published 06-03-2011

"We all know a great leader when we meet one. They're intelligent and well-spoken, of course, but they're more than that." - Emotional Management


Conflict

Management

How to Shepherd Creativity and Collaboration in the Face of Conflict

By Micki McMillan, MCC

Published 06-03-2011

"Conflict - when effectively managed - is a dialectic, dynamic force for innovation and change." - Conflict Managment


The Ladder

of Inference

How Presumptions Can Serve Productivity

By Micki McMillan, MCC

Published 06-03-2011

"When ungrounded assessments become the foundation for decisions and action, they inhibit relationships and productivity." - The Ladder of Influence


Listening

Hear the Forest for the Trees

By Micki McMillan, MCC

Published 06-03-2011

"Listening is the first step to developing team synergy, which in the long run can solve many more problems than a leader can alone." -Listening


Mental

Models

Why a Straight Line Isn't Always the Shortest Distance between Two Points

By Micki McMillan, MCC

Published 06-03-2011

"Our mental models are natural and unavoidable. They are a strength – because they allow us to make sense of the world – but also a weakness. There will always be a gap between reality and our understanding of reality." - Mental Models


Sound

Judgment

How to Use Observations and Assessments for Leadership Excellence

By Micki McMillan, MCC

Published 06-03-2011

"By distinguishing between observations and assessments, we can avoid getting caught up in misunderstandings and drama. We can also gain insights into communication breakdowns and speak in ways that generate effective action." - Sound Judgment


Response-Ability

How to embrace the Power of Choice

By Micki McMillan, MCC

Published 06-03-2011

"This is the paradox of responsibility: only by admitting and confronting our mistakes can we over- come them. no matter who or what is “at fault,” the only choice we ever have is how we’ll respond here, now, in this moment." - Response-Ability


Revelation

and Insights

How to Transform Private Thoughts into Effective Communication

By Micki McMillan, MCC

Published 06-03-2011

"Though we think we are playing it safe by keeping our private thoughts private, we are doing ourselves, our relationships and our effectiveness a disservice." - Revelation and Insights


The Business

of Learning

How to Close the Gaps between What You Can Do and What You Want to Do

By Micki McMillan, MCC

Published 06-03-2011

"Real learning is future oriented: it's not about what is or what has always been; instead, it's about what may be possible." - The Business of Learning


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Anyone can become angry...But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way - this is not easy.

Aristotle